Senior Client Advocate

Are you in accounting and looking for more collaboration? Do you want to make a greater impact? Join Aon as a Sr. Client Advocate, focused on Commercial Insurance Collections!

This is a hybrid role with the flexibility to work both virtually and from our Alpharetta, GA office

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Sr. Client Advocate, you will:

• Perform Premium Collection for North American Facultative Team
• Work as liaison between the client and Aon accounting issues
• Perform reconciliations of open balances between our records; ceding company and or reinsurer records
• Work closely with Aon Broker Teams
• Generating PPW/PPC Payment Term reports each day. Reviewing the reports for each team to follow guidelines of collection and payment of premium for expiring invoices
• Review and confirm reinsurers are paid timely to meet individual placement requirements.
• Generate Excel worksheet from the Grids System and follow the additional procedures to add color rules etc. to the collection reports.
• Generate client statements through the Grids System and review each line items balances to the open items before sending to the client for collection

Skills and experience that will lead to success

• Bachelor's degree in business administration, a related field or equivalent years of industry experience.
• 4+ years of experience in the insurance or reinsurance industry
• Advanced knowledge of MS Office suite of products
• Excellent interpersonal and communication skills (both oral and written) with the ability to work with all levels within an organization
• Ability to think strategically and analytically, as well as solve problems by thinking creatively
• Accuracy, thoroughness, and strong attention to detail
• Proven ability and experience in utilizing judgment, problem solving, decision making and negotiation skills
• Excellent organization, prioritization and time management skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $65,000 to $90,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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